How Feelings Drive AI Use in Education

Imagine trying to steer a six-ton elephant with a tiny rider. This analogy, from Jonathan Haidt (2006), perfectly illustrates the often-overlooked power of emotions in behavior change, a concept I’ve emphasized in my workshops for years. As we continue to debate the pros and cons of integrating technology into our classrooms, it’s crucial to remember a fundamental truth: our brains operate with both feeling and logic. Haidt described this using the analogy of the Elephant (emotion) and the Rider (rationale).

Chip Heath and Dan Heath (2010) clarify:

“Perched atop the Elephant, the Rider holds the reins and seems to be the leader. But the Rider’s control is precarious because the Rider is so small relative to the Elephant. Anytime the six-ton Elephant and the Rider disagree about which direction to go, the Rider is going to lose. He’s completely overmatched” (p. 7).

The Rider, though seemingly in control, is easily overpowered by the far more potent Elephant.

For me, I liken it to a never-ending battle of wits.

The following video provides a compelling visual representation of this dynamic:

The reason why I bring up this concept is that I have seen so many respected educators share their thoughts about whether to adopt AI, the role it should play in K12 education, and future implications. And, I’m not suggesting that they are wrong. But what I’m hoping is that people remember that emotions drive decision-making. And ultimately, it’s the teachers who make instructional decisions in the classroom. If teachers are uncomfortable with AI, their decision of whether or not to use that tool in their classroom will be driven by the emotions that they feel regarding AI.

So, if you’re a school leader and you envision the adoption of AI [or insert any new technology tool, curriculum, initiatives, etc.] in teacher practices or for student learning, I urge you to take a step back and consider the role that emotions play in teacher decision-making processes. Sure, you can mandate AI adoption, but I think we all know that mandates have a limited effect on lasting change.

If you want change to stick, then it is worth taking into account the voice of teachers — and I don’t just mean the ones who talk the loudest or are the squeakiest of wheels — I mean, take the time to talk with all of your teachers. Listen to what they have to say. Empathize with their concerns. Be open to thoughts and opinions that may not match yours. Understand that emotions play a significant role in whether the teacher will be onboard with the change or a saboteur.

If you want to learn more about the role of emotions in decision-making, I urge you to take a look at Hall and Hord’s (2015) framework, the Concerns-Based Adoption Model (CBAM). I have written about this concept and also shared it across the workshops I have done because there are a variety of factors that determine whether and to what extent change occurs. One of the easiest ways to put your finger on the pulse of how teachers are feeling about AI is to use Hall and Hord’s idea of the one-legged interview, named for a brief or spontaneous conversation that can take place in the time it might take to shift weight from one leg to the other. These informal conversations can reveal a lot about what teachers are thinking and feeling about a change initiative. If you can address the tension between the Elephant and the Rider, then your change initiative has a higher likelihood of success.

References

Haidt, J. (2006). The happiness hypothesis: Finding modern truth in ancient wisdom. Basic Books.

Hall, G. E., & Hord, S. M. (2015). Implementing change: Patterns, principles, and potholes (8th ed.). Pearson Education.

Heath, C., & Heath, D. (2010). Switch: How to change things when change is hard. Broadway Books.

Operationalizing the Variable

While at Johns Hopkins, I had to take several research methods courses to ensure that I knew not only how to conduct research, but how to define, collect, and analyze data. One of my professors (I took two of the three research methods courses with her because she’s nothing short of amazing but that’s a story for another time) always reminded us to operationalize the variable. Now, I realize that if you’re not in the research world that phrase may not mean anything to you, but for those of us who are studying change and program effectiveness in schools…this phrase means everything.

To operationalize the variable means to define it in clear terms–preferably in terms that can be measured.

By operationalizing the variable, it should be clear to everyone exactly what you mean.

If the variable is clearly defined, then it makes it easier to determine if change occurred.

To be clear, just because you operationalized the variable doesn’t mean that the program or change initiative worked. A lot of factors can and do influence change. However, to determine what changed, to what extent change occurred, and what possibly contributed to the change, one needs to start with clearly defined variables.

For example, if one wanted to measure the effectiveness of a program change, then one needs to:

  • Identify a problem of practice (what it the gap? what are potential drivers to the problem?)
  • Design and conduct a needs assessment (how do you know it’s a problem? what does the literature reveal?)
  • Operationalize the variables (what is it that you want to see changed?)
  • Clearly define the instruments (what is going to measure the change? how will data be collected? when will data be collected? how will the data be analyzed? who will analyze the data?)
  • Clearly define the program or intervention (what is change initiative? foundational theory of change? program details? duration? who is the target of the program initiative? what are the proposed proximal, short, and long-term outcomes?)

All of that is the bare minimum. I didn’t include all of the steps, but I’m sure by now you get the gist that conducting a program evaluation is not a simple or quick task.

For the evaluation to mean anything, however, it is imperative that all of the variables are defined–that is, operationalized.

I bring this up because I’ve been doing research on social-emotional learning and culturally responsive teaching. And, although these two can certainly work in tandem to build a warm and supportive classroom community, they can (and in my opinion should) be implemented separately if one wants to truly measure change.

Definition: social-emotional learning is the “process through which all young people and adults acquire and apply the knowledge, skills, and attitudes to develop healthy identities, manage emotions and achieve personal and collective goals, feel and show empathy for others, establish and maintain supportive relationships, and make responsible and caring decisions” (CASEL, n.d.).

Definition: culturally responsive teaching uses “cultural characteristics, experiences, and perspectives of ethnically diverse students as conduits for teaching them more effectively” (Gay, 2002, 106).

One of the biggest problems I see in education is the morphing of definitions. We’ve all been privy to buzzwords in education–most of these which likely started with the best of intentions, but because many of the terms were not clearly defined–operationalized–educators, parents, community, general public, and the media have put their own spin on it. They’ve redefined the terms according to their understanding or they’ve taken similarities in terminology and made the assumption that the terms basically mean the same.

And therein rests the problem.

So, what initially appeared to be something that might actually effect change, instead became watered-down, redefined, or morphed into something quite different or less effective than what was intended.

Now, I’m not saying that teachers and schools cannot implement two different frameworks, pedagogies, theories, etc. at the same time. Heck, we’ve been doing that (and more) for years. But doing so makes it impossible to know what exactly changed, to what extent it changed, and even what caused the change.

And if the end result isn’t what one expected, what happens? The theory, pedagogy, framework, or strategy is scrapped and something new is put into place.

And what a shame since many of these theories, pedagogies, frameworks, and strategies are backed by research. Evidence that it can work. But we’re hard pressed to know if it could work in certain situations since educators were juggling multiple and competing initiatives–so it’s hard to tell what changed, what caused the change, or even why didn’t the expected change occur.

So, if you truly want to see if a (new) program is effective, then it’s critical to (1) operationalize the variable and (2) remove competing initiatives.

I would love to not see social-emotional learning or culturally responsive teaching reduced to buzzwords. Each of these has its merits, and I truly believe that they can effect positive change in the classroom. However, these need to be implemented with fidelity but more importantly, clearly defined for everyone at the outset so that there’s no confusion as to what the terminology means.

References

CASEL. (2022). Fundamentals of SEL. Collaborative for Academic, Social, and Emotional Learning (CASEL). https://casel.org/fundamentals-of-sel

Gay, G. (2002). Preparing for culturally responsive teaching. Journal of Teacher Education, 53(2), 106 – 116. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.294.1431&rep=rep1&type=pdf

The Rider, Elephant, and the Path

In my Turnaround Leadership class, we have been learning about ways to influence and enact change within our organization. The Heath brothers’ books–Made to Stick and Switch: How to Change Things When Change is Hard–are now both on my To Read List. Unfortunately, I don’t think that I’ll be able to read both books in its entirety while still working on my dissertation. #sigh #toomanybooksnotenoughtime

However, that’s not say that I haven’t already gleaned some important concepts that are applicable in my position at my school. I like that the Heath brothers made the concepts so simple to remember:

  • Direct the Rider
  • Motivate the Elephant
  • Shape the Path

The video included in this post gives a great synopsis of how to approach change in any organization. I definitely need to keep these concepts not only in my backpocket, but forefront in my mind.

#goodstuff